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New Work SE

System Administrator - Helpdesk

  • Barcelona
  • Full-time employee
  • Professional/Experienced
  • Rating 4.4
  • 30 - 45K

Your tasks:

  • Manage, configure, and prepare IT client hardware including laptops (Windows & Mac), meeting rooms and peripheral devices.
  • Provide first-level support, addressing technical issues, installing software, setting up new devices, and managing user access to internal networks and services.
  • Maintain and update comprehensive IT documentation to ensure clarity and continuity of processes.
  • Act as a key contact person, providing effective communication and support for technical issues within the office.
  • Collaborate closely with different departments to understand and fulfill onsite IT needs efficiently.
  • Contribute actively as part of the central services team at the Barcelona office, operating within an international, cross-functional environment.

Your skills:

  • You have previous relevant experience in IT support, system administration, or a similar helpdesk role.
  • You possess strong problem-solving skills, a practical approach, and enjoy troubleshooting and resolving technical challenges independently.
  • You are well-organized, communicative, and service-oriented, capable of managing multiple tasks simultaneously.
  • You have excellent communication skills in English and Spanish (both written and spoken)
  • You are enthusiastic, motivated, and proactive, with a positive attitude towards learning new skills and technologies.

The right job for you?

About the job

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Your benefits

Mobile devices also for private use
Drinks, food & goodies
Sabbatical and part-time options
Remote work option
Trust-based working hours
Restaurant vouchers and employee discount
Communication on equal terms
training courses and workshops
Up to 12 weeks Workation
6 week vacation

About the New Work SE

The New Work SE Group strives towards a better working world. With strong brands such as XING, kununu and onlyfy by XING, and the largest talent pool in German-speaking countries, it claims the spot of recruiting partner Nr. 1 in these countries. By bringing candidates and companies together, it guides talents to a more fulfilling working life while simultaneously helping companies to greater success by winning the right talent. The group is listed at the stock exchange since 2006, has it’s headquarter in Hamburg and currently employs around 1,500 people at offices including Berlin, Vienna and Porto. 

Contact

You still have questions?

Feel free to get in touch with me.

Cohi

Cristina Cohi

Senior Talent Acquisition Specialist

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